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1. Service Quality Gap Measurement in Pharmaceutical Educational Institutes: An Empirical Analysis for Model Development

by Mandal, Kaushik | Gupta, Hemant.

Edition: Vol. 52(3), July-SeptemberSource: Indian journal of pharmaceutical education and researchPublisher: Bengaluru Association of Pharmaceutical Teachers of India (APTI) 2018Online access: Click here Availability: Items available for reference: School of Pharmacy (1).

2. Gap Versus Performance Based Measure of Pharmaceutical Education Service Quality: An Empirical Comparison

by Mandal, Kaushik | Gupta, Hemant.

Edition: Vol.53(3), Jul-SepSource: Indian journal of pharmaceutical education and researchPublisher: Karnataka Indian journal of pharmaceutical education and research 2019Online access: Click here Availability: Items available for reference: School of Pharmacy (1).

3. Measurement model of the pharmacy education service quality: an empirical quest based on two approaches

by Gupta, Hemant | Parmar, Bhaveshkumar J.

Edition: Vol55(4), Oct-DecSource: Indian journal of pharmaceutical education and researchPublisher: Karnataka Association of Pharmaceutical Teachers of India (APTI) 2021Online access: Click here Availability: Items available for reference: School of Pharmacy (1).

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